Subject: FW: Reporting City Issues and Problems; 311 is now defunct
United Way Partner sent the following out today:
Reporting city issues and problems
The 311 phone reporting system that handled city issues and problems has been dissolved.
Effective immediately, please call 658-2299 and follow the prompts:
Press #1 for Public Works (potholes, clogged drains, missing street signs and traffic signal outages)
Press #2 for Housing / Code Enforcement (status of a hearing, report a blighted structure)
Press #3 for Environmental Health (vacant lot with high grass)
Press #4 for Department of Revenue (property tax, sales tax, occupational license, sanitation fee removal)
Press #5 for Parks & Parkways (City tree trim request or downed trees)
Press #6 for Emergency Preparedness (house elevation, hazardous mitigation, city assisted evacuation plan, Dept of Homeland Security)
Press #0 for all other Department / Agencies
To report streetlight outages, call 658.2299 and follow the prompts for streetlights. You will be directly connected with Robinson Industries, the City's contracted streetlight repair vendor.
Tina Marquardt -Operations
tina@lakewoodbeacon.org
Ph:504-309-5120
Cell: 504-628-2751
fax:504-324-0487
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